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Vijay Verghis

Category: Customer Experience

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Bridging the Divide Between Sales and Marketing: Implementing a Data-Driven Approach

Bridging the Divide Between Sales and Marketing: Implementing a Data-Driven Approach

5 September 2024 Vijay Verghis

The longstanding issue of misalignment between sales and marketing teams has been a significant obstacle to business success. This disconnect…

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Posted in: 2024, content marketing, Customer Experience, Digital Marketing, leadership, marketingtrends Filed under: 2024, businesstransformation, leadership, vijayverghis
Unleashing the Power of AI Accelerating Growth and Driving Business Competitiveness

Accelerating Growth: Unleashing the Power of AI in Business

7 July 2024 Vijay Verghis

In today’s fast-paced and increasingly competitive business landscape, growth is not just a goal—it’s a necessity. Companies across industries are…

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Posted in: 2024, AI, brands, Business Transformation, Customer Experience Filed under: 2024, AI, Businessmodels, digitaltransformation, vijayverghis

Embracing the Future: Digitalized Distributed Energy Solutions

5 April 2024 Vijay Verghis

Traditional centralized power grids are proving increasingly inadequate in the ongoing quest for a sustainable energy future. As climate change…

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Posted in: Business Transformation, Customer Experience, Digital Transformation, FutureOfEnergy Filed under: 2024, businesstransformation, FutureOfEnergy, IoT, leadership, RenewableEnergy, SmartGrid
employee experience

Why employees are your No.1 customers

29 January 2021 Vijay Verghis

Meet the customers that businesses ignore. Routinely taken for granted, they are the most important, yet the most overlooked set…

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Posted in: Customer Experience, Design Thinking, Digital Transformation, digital trends, Employee Experience, leadership, team management Filed under: vijayverghis

The business that is transforming need to “Think like COVID”

29 December 2020 Vijay Verghis

The biggest lesson businesses can learn from the pandemic isn’t what you think it is. COVID 19, aka Coronavirus, is the…

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Posted in: 2020, brands, Customer Experience, Digital Transformation, digital trends, leadership, team management Filed under: leadership, vijayverghis

10 Digital Marketing Trends you must know before you enter 2020

6 July 2020 Vijay Verghis

The world of marketing is a dynamic one. More often than not a contrarian marketer, bored of the same old…

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Posted in: 2020, brands, content marketing, Customer Experience, Design, Design Thinking, Digital Marketing, Digital Transformation, digital trends, Interactive, marketingtrends, Video Marketing

The 5 pointers – on how marketers should go about handling the COVID-19 challenges

5 June 2020 Vijay Verghis

The outbreak of COVID-19 is having a tremendous impact on countries, communities, and businesses worldwide. With no cure in sight…

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Posted in: content marketing, Customer Experience, Digital Marketing, Interactive, leadership, team management

Human Centered Design Vs Community Centered Design

20 May 2020 Vijay Verghis

While both approaches are anchored on empathy and humanity, human-centered design is now becoming the preferred approach of our age;…

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Posted in: Customer Experience, Design, Design Thinking, Digital Transformation

Design thinking pedagogy, a road to digital transformation

26 April 2020 Vijay Verghis

If you ask me to define the 21st century market scenario, I would call it VUCA. The abbreviation has nothing to…

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Posted in: Customer Experience, Design, Design Thinking, Digital Transformation, Interactive
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